NO merchandise will be accepted for any reason without a return authorization (“RA”) label and an RA number issued by Sanyo. Requests for return authorizations must be made in writing (via mail, e-mail, or fax) with an explanation of the reason for the request, the style number of the coat, the confirmation number, and invoice date. Return approval cannot be given over the phone. All shipping cost for returns will be paid by Sanyo Shokai New York Inc.NO merchandise will be accepted for if the coat has been monogrammed for any reason.

Return requests for an RA must be mailed, e-mailed, or faxed to:


Sanyo Shokai New York, Inc.

525 Seventh Avenue, New York, NY 10018
Phone: 1 800 99 SANYO (72696)
Fax: 1 212 840 3546

We will not authorize returns of any merchandise beyond 30 days after date of shipment.